Last Updated: May 30, 2025
Welcome to AquaPass ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of the AquaPass website, located at buspasstopup.shop, and all related services (collectively, the "Service").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.
"Service" refers to the AquaPass website and all services provided through it, including but not limited to bus and metro pass top-up services.
"User," "you," and "your" refer to the individual or entity accessing or using the Service.
"Content" refers to all information, text, graphics, photos, or other materials uploaded, downloaded, or appearing on the Service.
"Transit Pass" refers to any bus pass, metro card, or other public transportation payment card that can be topped up through our Service.
To use certain features of our Service, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account.
You agree to:
We reserve the right to disable any user account if, in our opinion, you have violated any provision of these Terms.
4.1 Top-Up Services
AquaPass provides a digital platform for topping up bus and metro passes. We do not issue transit passes, but facilitate the addition of credit to existing passes issued by authorized transit authorities.
4.2 Processing Times
While we strive to process top-ups immediately, processing times may vary depending on your service plan and the transit authority's systems. Standard processing can take up to one hour, while Premium services offer instant processing in most cases.
4.3 Payments
All payments made through our Service are processed by secure third-party payment processors. By making a payment, you agree to the terms and conditions of these payment processors.
4.4 Fees
Our fee structure is clearly displayed on our website. We reserve the right to change our fees at any time, but will provide notice of any fee changes before they take effect.
4.5 Refunds
Due to the nature of our services, refunds are generally not available once a top-up has been processed. In exceptional circumstances, refunds may be considered at our discretion. Please refer to our Refund Policy for more information.
You agree not to use the Service to:
The Service and its original content, features, and functionality are and will remain the exclusive property of AquaPass and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Arab Emirates and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your personal information. By using our Service, you consent to the collection and use of information as described in our Privacy Policy.
To the maximum extent permitted by law, AquaPass shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:
In no event shall our total liability to you for all claims exceed the amount you paid to us over the past six months.
You agree to defend, indemnify, and hold harmless AquaPass, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service.
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to a breach of the Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us to request account deletion.
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
These Terms shall be governed and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
If you have any questions about these Terms, please contact us at:
AquaPass
Pearl Tower, Floor 12
Corniche Road, Al Markaziyah
Abu Dhabi, United Arab Emirates
Email: [email protected]
Phone: +971 2 123 4567